Over the last few years, self-service kiosks have revolutionised the way consumers interact with brands and organisations. Kiosks are an increasingly popular way to access a range of services. Many people use them to skip the queues when purchasing train tickets or to check in at airports. We’re getting used to using them to order fast food, check medical appointments, or when banking and catalogue shopping.

Self-service kiosks provide simple, effective access to services that benefit businesses and consumers alike. Businesses are able to provide a faster service and reduce staffing costs while customers experience reduced waiting times and often experience higher levels of customer satisfaction.

Most customers are able to benefit from the convenience your kiosks provide. But have you considered customers who are not able to see your kiosk screens? In this blog we explore everything you need to know about making your self-service kiosks accessible to people who are blind or partially sighted. 

World Book Day is here again! A celebration of books, children’s literature and a wonderful way to promote the joys of reading.

Charles Bonnet Syndrome (CBS) is a condition caused by significant sight loss. Thought to affect one in five people who lose their vision.[1] CBS causes visual hallucinations which can be unexpected and sometimes troubling. 

This is the first in a series of articles focussing on different sight conditions, written to help build awareness of the different ways sight loss might affect you. These articles provide information and signpost further reading, advice and support.

It’s National Apprenticeship Week and so we’re reflecting on our wonderful apprentices, past and present. The hard work, dedication and fresh insights many of our apprentices bring to the company demonstrate that they are an asset to the Dolphin team. We’re proud that an apprenticeship at Dolphin is the foundation of many successful careers in the assistive technology sector.

Reading is such an important part of life, it brings enjoyment and opportunity. The ability to read and access the written word enables us to learn, grow and communicate.

At Dolphin, we recognise that everyone has a right to be able to read in a way that suits their vision. It’s our mission to build software that empowers people with visual impairments to read and succeed.

How, Why and When to use GuideConnect Video Calling.

New to GuideConnect 1.15, GuideConnect video calling is a more accessible, easy-to-use way for people with sight loss to make video calls.

Connect with friends and family who have visual impairments 

For many people around the world, video calling can be a real lifeline when it's not possible to visit in person. While it’s no secret that the last year has been difficult for many, people who are blind or have low vision can feel particularly isolated.

Video calling offers another way to be together. It's more than a means of communication. Use it to check in with loved ones and make sure they're safe. You can have a long chat, a quick catch up and share a laugh. Video calling is a remarkable weapon in the fight against loneliness.

Dolphin has launched GuideConnect Video Calling:
Accessible video calling for people with visual impairments.

Video calling services have been the primary method for staying connected to family and friends, teachers, employers and the wider community since the onset of the worldwide COVID-19 pandemic. It could be said that this technology has been one of the saving graces of lockdowns throughout the world.

At this time of year, it’s heartening to make plans for the future. Whether you learn something new, change things from the past or revisit activities you love but have lost along the way.

Taking time for yourself to do something you love or to try something new will benefit your wellbeing, your relationships and your outlook.

This year, Kent Association for the Blind (KAB) are celebrating 100 years of supporting people with a sight impairment to live independent lives - a fantastic achievement of which they are rightfully proud!

We were delighted to train members of the Assistive Technology team at KAB on  Dolphin GuideConnect and to hear about the impact it's had since the training has been put into practice.

KAB recommends Dolphin GuideConnect to their service users - particularly those experiencing sight loss in later life. Their Assistive Technology team is fully trained to demonstrate and advise people how to use the system – and it’s having really positive results.

The positive impact of GuideConnect